Deposits are non-refundable.  Booked seats on safari are not easily replaced, especially within a few months prior to departure.  We can make exceptions if your seat/s is filled by another client.

Yes. Reservations are required for guaranteed spots on all safaris. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the safari tours. Typically, booking is done months in advance as Botswana is in very high demand with limited sites and lodging.  This policy of low volume tourism in Botswana has kept the wildlife areas in great condition with very low impact from human activity, which has made Botswana one of the premier safari destinations in the world.